Stop being the human relay.
Multi-step business processes automated end to end (approvals, onboarding, alerts, and data sync between systems) so the handoff doesn't wait on someone remembering the next step.
What workflow automation actually replaces
Most offices run at least one process that hops between three or four systems by hand: a request comes in on a form, gets emailed to a manager for approval, then gets keyed into accounting or a CRM once it's approved. We script that hop (trigger, routing, condition, handoff) so the process runs on its own and the only human step left is the actual decision.
Where this fits alongside our other automation work
Limehawk has run RMM fleet automation for years. Patching, encryption, software deployment, and hardware inventory scripted across entire client fleets, documented in our public incident reports. Workflow AI applies that same scripting and integration discipline to business processes instead of machines: the target is a purchase-order approval or a client onboarding checklist, not a patch cycle.
It's a newer offering for us, and we're not going to pretend otherwise. We don't have a stack of workflow-specific case studies yet. What we do have is a real record of building automation that keeps running after we leave. The reports below are examples of that discipline, even though they're fleet automation rather than business-process automation.
- Software deployment at scale: a scripted winget rollout that took 85 machines from a 64-hour manual install down to 3 hours, with weekly auto-updates built in, the same trigger-and-condition logic that drives a workflow automation.
- Audit-driven data collection: a 312-asset hardware inventory for a cyber insurance audit, quoted at two weeks manually, delivered in 47 minutes once we automated the collection step.
- Compliance encryption rollout: zero-touch BitLocker across 127 endpoints with recovery keys escrowed automatically, a multi-step compliance process with no manual handoff left in it.
What kinds of processes we automate
Approval routing (purchase orders, time off, expense reports) with conditional logic based on amount or department. New-client or new-employee onboarding, where a single trigger kicks off a sequence of setup tasks instead of a checklist someone has to remember. Conditional alerting, where a notification only fires (and escalates) when specific rules are met. And keeping two systems in sync, like a CRM and an accounting platform, without someone re-entering the same data twice.
How it’s scoped
Workflow automation is quoted per project, scaled to how many systems are involved and how much branching logic the process needs. It's separate from the month-to-month managed IT plan (3-user minimum, no contract), which covers monitoring, endpoint security, and fleet patching. We’ll walk the scope on a call.
Fifteen minutes on the process that eats the most staff time. We'll tell you straight if it's a good automation fit.
Book a call →Automation reports
All automation reports →Winget for RMM: Silent Software Deployment at Scale
85 machines needed 15 applications each. Manual install: 64 hours. With winget automation: 3 hours. Plus weekly auto-updates.02AutomationAfter-Hours Patching Failed: Machines Asleep During Maintenance
Scheduled overnight patches couldn't run - 60% of workstations were powered off or sleeping. Enabled Wake-on-LAN across Dell, HP, and Lenovo fleet.03AutomationBitLocker Encryption at Scale: Compliance in 72 Hours
Cyber insurance audit required full-disk encryption on 127 endpoints. Manual BitLocker: 15 min per machine. Automated: zero-touch with recovery keys synced to RMM.04AutomationPatch Compliance Failing: 90+ Day Uptime, Missing Updates
Audit flagged 49% of endpoints missing critical patches. Updates were installed - just waiting for reboots that never came.05AutomationInsurance Audit Hardware Inventory: 312 Assets in 47 Minutes
Cyber insurance required complete hardware inventory: serial numbers, specs, encryption status. Manual audit quoted at 2 weeks. Automated collection delivered same day.Book fifteen minutes with Corey. Bring the process that eats the most staff time and we'll tell you honestly whether it's worth automating.
Workflow AI, answered
Plain answers on scope, cost, and how new this offering is.
Book a call →What is workflow AI, exactly?
It's scripting and connecting the multi-step business processes your staff currently do by hand across several systems (an approval that has to move from a form to an inbox to an accounting system, for example). We wire the trigger, the routing logic, and the handoff so the process runs on its own instead of depending on someone remembering the next step.
Is this different from your RMM fleet automation?
Same underlying discipline, different target. RMM automation runs scripts against your computers (patching, encryption, deployment). Workflow AI automates a business process that spans systems and people (approvals, onboarding steps, alerts, data sync between platforms). Both replace manual, repetitive handoffs with something that runs unattended.
How new is this service at Limehawk?
Workflow AI is a newer line for us, built on the same RMM scripting and integration work we've run for years on the infrastructure side. We're upfront that we don't have a shelf of workflow-specific case studies yet. What we do have is a track record of building automation that holds up, documented in our public incident reports.
What kinds of processes are a good fit?
Anything with a repeatable trigger and clear steps: approval routing for purchase orders or time off, new-client or new-employee onboarding checklists, conditional alerts that escalate based on rules, and keeping two systems (like a CRM and an accounting platform) in sync without someone re-typing data.
What does workflow automation cost?
It's quoted per project depending on how many systems are involved and how much branching logic the process needs. It sits outside the month-to-month managed IT plan, which covers monitoring, security, and fleet patching. We'll walk what's included in each on a call.
Do you just use no-code tools, or do you write custom integrations?
Whichever gets the job done reliably. We'll use an existing connector or webhook where one exists and is solid. Where the systems involved don't talk to each other cleanly, we write the integration ourselves rather than force a fragile no-code workaround into production.